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Terms & Conditions


InstaMosaicStudio trading as, 56, Swastik Row House, Old Kosad Road, Amroli, Surat-394107 maintains the internet portal, a personalized product store (hereinafter “”). On customers can order personalized products by giving their pictures and other content. Products sold on this website are only intended for customers of legal age. Products will only be sold in normal household quantities for their personal use. Customers found ordering products and reselling to others will be banned permanently and further action will be taken against them. These terms and conditions find application in all contracts which members enter into via as well as all business relationships between InstaMosaicStudio and its customers.



As part of the registration as a customer of you will be asked to submit personal data. You are responsible for ensuring that the data is complete and correct. You are obliged to treat your login Id and password and any other access data confidential and protected from access by unauthorized third parties. reserves the right to refuse registration without giving reasons.

You indemnify completely of any claim by third parties on first demand. InstaMosaicStudio is not responsible for any type of loss resulting from late, damaged or cancelled delivery of any products.

You are only permitted to register and use one membership account at a time. Multiple registrations will be deleted by

In the password protected area on you can access your recently shipped and/or completed orders. reserves the right to issue a warning, to terminate your membership or to modify or delete content you have submitted, if you violate any of the provisions. Any claims for damages by remain unaffected.



For orders on the prices which are listed at the time of your order on the product page apply. These prices are inclusive of all taxes.



We provide unlimited revisions for all orders. If you are however not satisfied with your mosaic preview, you can request for a refund. Request for refunds will not be entertained after two revisions has been made. Request for refunds must be made within 48 hours of receiving your preview. Request for refunds will not be entertained if customer has not shared the required number of photos within 48 hours of placing the order or refuses to share photos.

If your order arrives damaged, please send us a video and photos of the packaging and the product via email within 7 days of receiving the product. We will either send a new product free of cost or issue a refund.



You can return products within 7 days from the date of delivery. Return cost is borne by the customer. No restocking fee is charged.


PAYMENTS offers Paypal & Stripe as payment options on its website. Customers who are not able to pay using these payment methods can contact our customer care for alternate payment methods.


LIABILITIES is not liable for any type of physical, financial or any other type of loss arising from late, damaged or cancelled delivery of products.



Customer satisfaction is very important to us. We believe in providing the best quality products. In case you have any complaints or issues, please contact on our Customer Care Helpline or our email address mentioned on the Contact Us page. All customer queries will be responded in 2 working days.



The web site may include hyperlinks to other Internet sites. has no control over the content of these sites, nor does it endorses them and is not responsible for their content. Once becomes aware of illegal content, will remove the corresponding links from



All rights to use imagery on lie with or our partners. The use of the material – in whatever form – is prohibited unless explicit permission from has been granted.



Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.